
SAP already had an initiative underway called SAP Business By Design. According the the Financial Times the service has yet to capture more than a few dozen users and has suffered from unspecified issues.
Meanwhile, Business By Design, a full suite of online applications aimed at medium-sized companies, which represents one of SAP’s biggest investments in recent years, has faced teething problems that have forced a protracted delay in its launch, and executives admit that their initial plans were over-ambitious.
Acquisitions, including of software maker Business Objects, have since taken SAP’s number of on-demand customers above 1,000 and provided the foundation for it to lay out a broader strategy in the area, Mr Wookey said in an interview.
The German company’s new approach will be to integrate its online services far more closely with its traditional business software, in a hybrid model that tries to take advantage of the big installed base of SAP’s business applications.
via: Financial Times
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